Language

English (en)

Publication Date

12-10-2025

Summary

For families trying to enroll in public programs to meet essential needs like food and health care, speed and timeliness can be critical. But people face numerous barriers in enrolling in these programs and in maintaining eligibility once enrolled. This research brief uses a new measure of staff workloads in public benefit agencies for every U.S. state and examines the link between these workloads and the experience of administrative burdens among low-wage workers. The analyses draw upon data from the Workforce Economic Inclusion and Mobility Survey.

Document Type

Research Brief

Category

Financial Inclusion

Subarea

Income Policy

Original Citation

Zhang, G., Roll, S., & Despard, M. (2025). The relationship between agency understaffing and administrative burdens in Medicaid and SNAP (CSD Research Brief No. 25-53). Washington University, Center for Social Development.

Project

Workforce Economic Inclusion and Mobility (WEIM)

Keywords

Workforce Economic Inclusion and Mobility ; administrative burden ; public benefits ; policy ; United States ; 2025 ; Medicaid ; Supplemental Nutrition Assistance Program (SNAP) ; staffing ;

Share

COinS