Strengthening Online Dispute Resolution Justice
Washington University Journal of Law & Policy
This paper adopts a systems-design approach to focus courts and lawyers on the unexamined: how involving lawyers in the design, development and implementation of court-annexed online dispute resolution (ODR) programs, will strengthen their justice outcomes. The phrase “ODR programs” refers to the new menu of processes for dispute resolution and litigation offered online by courts.
Noam Ebner and Elayne E. Greenberg,
Strengthening Online Dispute Resolution Justice,
Wash. U. J. L. & Pol’y