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Article Title

Strengthening Online Dispute Resolution Justice

Publication Title

Washington University Journal of Law & Policy

Abstract

This paper adopts a systems-design approach to focus courts and lawyers on the unexamined: how involving lawyers in the design, development and implementation of court-annexed online dispute resolution (ODR) programs, will strengthen their justice outcomes. The phrase “ODR programs” refers to the new menu of processes for dispute resolution and litigation offered online by courts.

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