Searchable Title

Design and Validation of Patient-Centered Communication Tools (PaCT) to Measure Students' Communication Skills. Copyright: American Journal of Pharmaceutical Education.

Reference Type

Journal Article

Authors, Section

Grice, G. R.; Gattas, N. M.; Prosser, T.; Voorhees, M.; Kebodeaux, C.; Tiemeier, A.; Berry, T. M.; Wilson, A. G.; Mann, J.; Juang, P.

Title, Section

Design and Validation of Patient-Centered Communication Tools (PaCT) to Measure Students' Communication Skills. Copyright: American Journal of Pharmaceutical Education.

Publication Year

2017

Journal Title

American Journal of Pharmaceutical Education

Volume

81

Issue

8

Pages

5927

Availability

online

PMID

PMID: 29200447

DOI

10.5688/ajpe5927

Abstract

Objective. To develop a comprehensive instrument specific to student pharmacist-patient communication skills, and to determine face, content, construct, concurrent, and predictive validity and reliability of the instrument. Methods. A multi-step approach was used to create and validate an instrument, including the use of external experts for face and content validity, students for construct validity, comparisons to other rubrics for concurrent validity, comparisons to other coursework for predictive validity, and extensive reliability and inter-rater reliability testing with trained faculty assessors. Results. Patient-centered Communication Tools (PaCT) achieved face and content validity and performed well with multiple correlation tests with significant findings for reliability testing and when compared to an alternate rubric. Conclusion. PaCT is a useful instrument for assessing student pharmacist communication skills with patients.

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